It's all a matter of perspective.

Friday, April 04, 2003

Michael Kelly was a great writer and by all accounts a wonderful person. He was one of my favorite columnists and half of the reason that I subscribe to the Atlantic. (the other half is P.J. O'Rourke) His passing fills me with sadness.
Date: Wed, 02 Jul 2003 00:19:51 -0700
<br />From: Carter Tomassi 
<br />Subject: unauthorized use of copyrighted photo
<br />To:
<br />CC:,
<br />
<br />Your site ( has been using a copyrighted 
<br />photograph from my web site without my permission. You must 
<br />immediately remove all photographs by me from your site. Otherwise my 
<br />attorneys will be informed of this breach of copyright and you will 
<br />be charged a publication fee of $250 per day.

My best buddy Dan just pointed out that Berry Oakley was born today on 04/04/1948 in Chicago, IL.
I stole this from Jay Nordlinger.

"The eight Saddam body doubles are gathered in one of the bunkers in downtown Baghdad. Tariq Aziz, the deputy prime minister, comes in and says, 'I have some good news and some bad news.' They ask for the good news first.

"Aziz says, 'The good news is that Saddam is still alive, so you all still have jobs.'

"'And the bad news?' they ask.

"Aziz replies, 'He's lost an arm.'"

Thursday, April 03, 2003

The Airborne Express guy just picked up my Laptop. I'm pretty sure they are going to loose it. He did not have a box for me to put it in, and he did not have a tracking sticker to put on the box. THe first thing that he said to me when I walked out was, "Man they only put one of those laptop boxes on our trucks a day, and I already used mine up. You got a box?"
I don't know what is going on here, but I'm all for it.
I called the guy from the Dell Escalation team back and left him a voice mail message. He returned my call as soon as I hung up. He set up an appointment for my laptop to be picked up this afternoon and apologized for the confusion.

I said, "I do not want to get back my computer with a note saying they did not replace anything."

He said, "Don't worry. I am the technical support manager and I outrank all of those guys. I am going to make sure that does not happen."

I'll keep you posted.
Breaking News:

I have two voice mail messages from the Dell Escalation team.
Miss J found this ad in her weekly scanning of the Sunday classifieds.
A daily Arkansas newspaper seeks a well-written,
thoughtful individual to serve as editorial writer and editorial page editor. Responsibilities will include producing daily local editorials based on discussions with the newspaper editorial board and original research, writing a weekly column, coordinating letters to the editor, managing staff and freelance column writers and interacting with people in the community. Some newsroom copy editing will also be required. The job will require someone who is a quick learner about local issues who can write well-crafted editorials that seek to engage readers and broaden their understanding of issues. An ability to explain and defend the newspaper's editorial perspective is vital. If you can show an ability to write persuasively and accurately, please submit a cover letter, resume, and writing samples (preferably opinion pieces)

That is a description of my dream job. I will be applying.
Mark Steyn once said, " . . . there's the ironclad rule that every news story, no matter how unprecedented, eventually becomes a story about how the media cover the story."

If we had not crossed that line yet in the war coverage, we flew past it last night.

About 11:00 local time Keith Olbermann was on MSNBC talking to a media expert about how Geraldo's sins in Iraq were much greater than Peter Arnett's.

I think that they are both idots.

Wednesday, April 02, 2003

A le Monde poll finds that one in three French want Saddam to win.
From Michael Kelley's Sunday coulmn.
As Col. William Grimsley, commander of the division's 1st Brigade, put it, the Iraqis have not so much attacked American positions as impaled themselves on them.

Tuesday, April 01, 2003

Date: Tue, 1 Apr 2003 14:31:13 -0800 (PST)
From: "Nathaniel W. Greer"
Subject: Frustrated Customer and Technician
To: "Michael Dell"

Dear Sir:

I am a LAN support technician with ________. I work in Little Rock, Arkansas on a contract with _________. Our client uses Dell desktop and notebook computers exclusively. We have around four thousand of them on our network, including at least one hundred notebooks.

For the last three and one half years I have worked on Dell computers for forty hours a week. In addition my job, I am a college student at the University of Arkansas at Little Rock. When I decided that I needed a notebook computer for my schoolwork, of course I went with a Dell. I knew that Dell computers are trustworthy. On the rare occasion that we have a hardware problem with a Dell computer at work, replacement parts are sent overnight without any questions asked. Dell has award-winning customer service.

Earlier this year I plunked down over one thousand dollars of my own hard-earned money, (about three weeks of pay) and ordered myself a Dell Inspiron 2650, service tag number 15g3521. From the time I received this computer, it has shown signs of hardware problems. I had to call Dell Technical Support about two weeks after I received it because it would suddenly power off while I was typing on it. I spoke with a customer service representative who walked me through some tests. He asked me to keep using it and see if I was still having a problem. He vowed to call back in a couple of hours and see how it was going. He never called back. These problems continued.

Next I formatted the hard drive and reloaded the operating system. This did not solve any of my problems; indeed they multiplied. The NIC stopped working. The PC was constantly locking up. Often it would lock up while booting and would not even boot all the way to the desktop for hours at a time. I took my notebook to Donald Richardson, a technician in my office that is certified by Dell, and he diagnosed the motherboard as defective. I called Dell Technical support and spent two hours on the phone with a representative. We flashed the bios, tried to reinstall drivers, ran tests, and did a lot of trouble shooting. Finally he conceded that I had a hardware problem and made arrangements for my notebook to be picked up and taken to a Dell repair center. The representative told me that they would replace the motherboard and have the computer back to me within seventy-two hours. He further told me that he would give me a call to make sure this process was going well. I never heard from him again.

My notebook was returned within the seventy-two hour time frame, but with a note saying that the technicians were unable to find anything wrong with it and did not replace any parts. I took it out of the box, turned it on, and immediately started having the same problems I was having before I sent it in. Obviously I was furious. I called Dell Technical Support and got a representative who called himself Gary. I asked to speak with Gary’s manager and was transferred to a man who gave the name Alex. Alex informed me that there was nothing he could do unless I did some more troubleshooting. He requested that I format the hard drive, reinstall the operating system, and then test it. Alex refused to give a number where I might call him back directly, but promised me – on his honor- that he would have Gary call me back the following Sunday between the hours of 2:00 and 4:00 PM to see if my laptop was working. Predictably, no one called me back.

I formatted the hard drive and tried dozens of times to get the operating system to reinstall. Each time the computer would lock up before I was able to complete the installation. Finally, after a week of trying I was able to get Windows XP completely reinstalled. Immediately, the notebook started having the same kind of problems that it was having before. The NIC works intermittently if at all. The computer locks up frequently. The computer will suddenly shut off while I am working on it. Etc . . .

Obviously I am quite frustrated. I do not have the time or the energy to keep dealing with this issue. A machine that I purchased to help me with my schoolwork has turned into a time consuming nuisance that keeps me from my studies. I have been lied to on three separate occasions by Dell technical support representatives and have no desire to call them again. Any assistance you could offer in getting my Inspiron 2650 repaired or replaced would be appreciated. I am a fair man and open to options, I just need a notebook and quickly. I have three large research papers to write in the next four weeks and I have to have a computer to write them on.

Thank you in advance for your assistance,

Nathaniel Greer
#79 ________
Little Rock, AR 72204